To reset your (or Chola Self-Service) sales login password, you can use the official troubleshooting portal. The process typically involves verifying your identity through a registered email or mobile number and setting a new password that meets specific security requirements. Step-by-Step Password Reset Guide Navigate to the Troubleshooting Page : Go to the Chola Self-Service Troubleshooting page.
: Ensure your browser's script settings are enabled if the page fails to load correctly.
: Once you've successfully reset your password, you can log in to your Leap Chola Sales account using your new credentials.
To avoid future lockouts and protect customer data, practice strict credential hygiene:
To avoid triggering the process unnecessarily, verify your credentials using the correct login flow: leap chola sales login password forgot
: Enter your new chosen password sequence, confirm it in the secondary box, and press Submit . Password Security Criteria
Note: Type your password into the "New Password" box, confirm it in the field below, and click . Alternative Chola Portals for Sales and Staff
The LEAP portal is Chola’s proprietary digital management system designed for its sales team and channel partners. It streamlines the lifecycle of various financial products, including vehicle loans, home loans, and loan against property. Through this portal, users can: Log and track new loan applications. Upload customer KYC and financial documentation. Check real-time approval statuses and disbursement details. Monitor individual and team sales performance metrics.
To reset a forgotten password on the , visit the Chola Self-Service Portal Troubleshooting Page to securely reset your credentials. To reset your (or Chola Self-Service) sales login
I can provide more specific troubleshooting steps based on your setup. AI responses may include mistakes. Learn more Share public link
: Contact your internal system administrator or the accounts team. They can manually reset staff passwords via the LEAP Application Settings Customer/Agent Support : Reach out to customercare@chola.murugappa.com for general assistance. : Call the helpdesk at 1800-102-4565 1800-123-4565 (available Mon–Sat, 9:00 AM to 7:00 PM). Broker/Agent Portals : For Chola MS specific sales logins, use the E-Policy Forgot Password Cholamandalam Are you accessing this via the mobile app web portal
: If the window displays a notice reading "you cannot reset your own password because you haven't registered for self-service password reset" , it indicates your internal staff profile lacks active recovery configurations. Internal Support & Escalate Paths
| Problem | Possible Solution | | :--- | :--- | | | Password reset links are typically only valid for a limited time (often 30 minutes to a few hours). If the link has expired, return to the login screen and request a new password reset email. | | Email Not Received | Ensure the email address you entered is exactly the one you registered with. Check your Spam folder. If you have multiple email addresses (e.g., personal vs. corporate), try them all. | | System-Generated Password | In some Leap systems, passwords may be automatically generated by the website for first-time users and cannot be directly changed by users. In this case, you may need to use the email reset function to request a new, system-generated password. | | Unable to Login After Reset | Clear your browser’s cache and cookies or restart the Leap tablet application. This ensures your device isn’t storing an old, outdated session. | | Account Locked | Too many incorrect login attempts can sometimes trigger a security lock. In this case, you may need to contact your internal IT team or the Leap support desk to unlock your account. | | Forgot Username | If you have forgotten your username, look for a “Forgot username?” link on the login page. You will typically need to provide your registered email address to have your username sent to you. | : Ensure your browser's script settings are enabled
After entering your details, click the "Submit" or "Get OTP" button.
Once the OTP is successfully validated, the system will grant access to the password reset screen. Type in a new password, and re-enter it in the confirmation field to ensure they match. Step 6: Confirm and Test Login
This article is for informational purposes. Procedures may change, and it is always advised to follow the official prompts within the Chola application or contact official Chola support. If you'd like, I can: