Turn off your external inside your main electrical panel. Rotate the DC Switch knob at the bottom base of the SUN2000 inverter to the OFF position.
If none of the above works, the following escalation paths remain:
Resetting is best done in the morning or at night when solar irradiance is low to ensure the DC side doesn't fluctuate during the cycle. Huawei Technical Support Key Features of the Reset Process Resetting Password - SUN2000-(2KTL-6KTL)-L1 User Manual
Once the physical power cycle is complete, you must re-configure the password locally. huawei+sun2000+reset+installer+password+work
: Flip the external AC breaker back ON , then rotate the bottom inverter DC switch to ON .
: Turn off the external AC circuit breaker. Immediately switch the bottom inverter DC knob to the OFF position. If your setup utilizes a connected battery backup system, turn the separate battery switch OFF as well.
Open your smartphone settings and completely along with any running VPN apps. Turn off your external inside your main electrical panel
For units produced after mid-2024, the increasing cybersecurity measures by Huawei mean that software resets are nearly impossible without partner-level credentials. If you fall into that 10%, you have two options:
: Watch the front panel. Wait until all LED indicators turn completely off.
– After logging in, you may need to reset the router and management system parameters to restore remote monitoring and other advanced features. Huawei Technical Support Key Features of the Reset
This process triggers a safe, temporary factory reset for local WLAN credentials and installer access. It is highly recommended to perform this in the morning or evening when solar irradiance is lower to minimize stressful arcing on the DC components.
: You'll be prompted to log in. Select the "Installer" user account. If the installer password hasn't been changed from the default, enter "00000a".
You must initiate the password change within 10 minutes of the final power-on, or the inverter will revert to the previous settings.