The Customer Module is a lightweight, portable application that your clients run on their side to bridge their USB device to your computer.
The Customer Module Version 1.9.7 maintains broad compatibility across desktop environments:
The new Customer Module Version 1.9.7 for USB Redirector Technician Edition strengthens remote hardware support. By improving connection stability, data security, and ease of use for end-users, this update helps IT experts resolve hardware issues quickly and securely. To help tailor further details, please let me know:
: The update fixed a kernel module compilation error on RedHat Enterprise Linux 8 and newer systems, demonstrating the software's commitment to cross-platform compatibility. The Customer Module is a lightweight, portable application
| Feature | Technician Edition | Standard Edition | RDP Edition | TS Edition | |---------|-------------------|------------------|-------------|-------------| | Primary Use | Remote device servicing | General USB sharing | Remote desktop redirection | Terminal server redirection | | Free Customer Module | ✓ | ✓ (separate client) | × | × | | Portable Customer Module | ✓ | × | × | × | | Server-Client Combined | ✓ | ✓ | × | × | | RDP Session Redirection | Limited | ✓ | ✓ | ✓ | | Multi-user Terminal Server Support | × | × | × | ✓ |
Add /COMPONENTS="usbip" to install only the core service without the GUI (recommended for headless servers).
Native forwarding for smartphones (Samsung, Xiaomi, Apple), embedded CNC controllers, automotive OBD-II adapters, network modems, and heavy-duty office printers. Technical Specifications: Version 1.9.7 vs. Modern V2.x To help tailor further details, please let me
The full, paid master control application installed on the technician's workstation.
On the customer‘s computer, they double-click to launch the Customer Module. The simple, wizard-like interface guides them through the process without requiring any technical expertise.
The module has been rewritten in a more efficient C++ runtime. Memory footprint has dropped from ~35MB to ~12MB idle, and CPU usage during active data transfer has been reduced by 25%, ensuring that the customer’s workstation remains responsive. Technical Specifications: Version 1
Streamlining Remote Hardware Repairs: A Guide to USB Redirector Technician Edition Customer Module (v1.9.7)
Using USB-based car diagnostic adapters (OBD-II interfaces), technicians can perform remote vehicle diagnostics, read error codes, and in some cases even reprogram vehicle ECUs—all without the vehicle being present at their shop.
The manual port forwarding process involves:
With Microsoft’s continued push toward ARM64-based Copilot+ PCs, several USB redirection tools experienced driver-signing issues. Customer Module v197 is fully compliant with Windows 11’s latest kernel-mode code signing policies and now runs natively (non-emulated) on ARM64 systems. This ensures that technicians supporting next-generation laptops can still redirect legacy USB license dongles without interruption.
You can now use your servicing tools, diagnostic software, flashing utilities, or programming applications on the remote USB device exactly as you would on a locally connected device.
Артикул: 7539-15
Количество: 1 рулон
Добавлен в корзину
Отправьте запрос и получите дополнительную скидку!