Customers with active support contracts (Avaya Support Advantage) can download the installation files directly from the official Avaya Support website.
Highly recommended for real-time troubleshooting, resource monitoring, and alarm tracking.
If version 11.1 is already installed on an old administrator's PC, you can copy the installer from: C:\Avaya\IP Office\Manager\ (Look for Setup.exe or manager.msi )
Enter your administrator credentials. For Release 11.1, default factory credentials are strictly prohibited, requiring unique secure credentials established during the initial system ignition phase. avaya ip office manager 111 download free 2021
Earlier releases of IP Office Manager are not compatible with systems already upgraded to 11.1.0.0.
: You must have an account. Note that many downloads are restricted to users with a valid Sold-To number or Partner Link ID. Navigate to Downloads : Search for "IP Office" in the product box. Select Release : Use the drop-down menu to select Download the Suite : Look for the IP Office Admin Suite
Avaya IP Office Manager 11.1 Free Download (2021): Setup and Installation Guide For Release 11
If you are looking for older versions (like IP Office 9 or 10) because you are hesitant to upgrade, be aware that Avaya released critical security patches in late 2021.
Double-click your system from the discovery list. You will be prompted for service credentials. The default security administration credentials for factory-fresh or unconfigured systems typically require changing upon first login to comply with modern security guidelines. Best Practices for Managing IP Office 11.1
Note: As of mid-2026, Avaya has moved on to newer releases (12.x+). This article discusses the 2021 context and availability of the 11.1 version. What is Avaya IP Office Manager 11.1? Note that many downloads are restricted to users
: Introduced enhanced Web Manager capabilities and Avaya Workplace Client integrations.
: This is the most secure source. You must log in to Avaya Support, search for "IP Office," and select version 11.1.
A discovery window will appear. Choose the local network adapter connected to the PBX network segment.
Save system backups to a local PC or server.
Enhanced web-based interface for remote administration.