If you can access your phone’s MYKI Fitness app, you can trigger the reset remotely.
: Ensure the watch has at least a 50% charge or keep it plugged into its charger. A shutdown during a reset can corrupt the firmware.
If the watch screen is frozen, locked, or the device is physically unavailable, you can trigger a factory reset remotely using the parent account.
Use this if the screen is stuck, black, or not responding to touches.
If a soft reset doesn't solve the issue, this factory reset method is often the next step. It uses a code in the watch's dialer app and does require a paired phone or active SIM card. How to Hard Reset MYKI Watch 4
: Tap on Settings , then scroll down to find Device or System .
It's helpful to know the difference between the two main types of resets:
: Tap on the Settings or gear tab located in the app menu.
After the reboot, immediately follow Method 1 above to perform the actual factory reset while the watch is functional. If you can access your phone’s MYKI Fitness
: Type one of the following codes (ensure letters are lowercase): pw,123456,factory# pw,523681,factory# .
I can give you the exact steps to get your watch back online. Share public link
If the watch screen is responsive, you can trigger a reset directly from the device's dialer: by pressing the Power button. Open the Dial/Phone application on the watch menu. Enter the code: *#174714# . Tap the Call/Send button.
💡 After a hard reset, you will need to scan the QR code on the watch again to pair it with your phone. Keep the original packaging or the user manual handy just in case the digital QR code on the watch screen is difficult to access. If you'd like, I can help you with: Troubleshooting why your watch isn't connecting to the app Finding the latest firmware update instructions Setting up safe zones and SOS numbers after your reset If the watch screen is frozen, locked, or
This is the quickest and most straightforward method. It bypasses the need for a paired phone entirely. It involves entering a special code, much like dialing a phone number, directly into the watch’s native dialer application.
Ensure the SIM card is active, has a data plan, and is properly inserted. The MyKi Watch 4 only works with specific GSM networks. When Should You Hard Reset? The watch is sluggish or frozen.
Before proceeding with any method, it is critical to understand what a hard reset actually does.
Smartwatches for children offer peace of mind, but software glitches can occasionally disrupt their performance. If your child’s MYKI Watch 4 is freezing, experiencing connectivity issues, or refusing to sync with the parent app, a hard reset is often the most effective solution.