Before applying a fix, you must locate the specific technical reason for the failure. Step 1: Run the Workflow Status Monitor
The requisition is in a state where it cannot be re-opened, blocking the cancellation of the related purchase order.
The error is often a "wrapper." If you look at the underlying , you might find a more descriptive sub-error. Usually, if APP-PO-14160 appears alongside a message about "Tax Calculation," the issue is actually in the E-Business Tax (eBTax) module failing to calculate a rate, which then halts the entire PO approval. Are you seeing this error on a specific document type , or AI responses may include mistakes. Learn more
: Attempting to cancel or close a document that is already in a terminal state (e.g., already cancelled or finally closed) or in a transitional state (e.g., Pending Approval). app-po-14160 document action not completed successfully
Use transaction SM12 to display and delete locks. Select the table containing your PO number and remove the lock entry.
If the document action failed due to a tax or encumbrance issue, check the PO_INTERFACE_ERRORS table for clues:
Sometimes, the message is stuck in a "Scheduled" or "Delivering" state and refuses to be restarted via the UI. If the document action cannot be completed because the persistence layer is locked: Before applying a fix, you must locate the
Note: Only perform this if you have confirmed the source system can resend the data, as you are deleting the document permanently.
If a buyer attempts to approve a PO with a GL date in a closed period, Oracle will reject the action.
The APP-PO-14160 error is a high-level form exception. It essentially means that the front-end application tried to execute a document control action, but the back-end PL/SQL package or workflow engine failed and rolled back the transaction. The most common root causes include: Usually, if APP-PO-14160 appears alongside a message about
Vendors often have an internal knowledge base where "14160" maps to a specific bug fix or configuration step not documented publicly.
Connect to the underlying database and run queries to find orphaned records or constraint violations: