Even with the correct driver, you may encounter problems. Here are solutions to the most frequent issues:
Connect your TV or monitor to the port (optional, for pass-through gameplay).
No. The GL310 only supports macOS versions up to 10.13 (High Sierra). There is no driver for Catalina, Big Sur, Monterey, or later versions.
This device does not support macOS 10.14 or later versions. Step-by-Step Installation Guide avermedia gl310 driver
Legacy capture cards frequently clash with modern Windows security policies and privacy settings. Here is how to fix the most common errors. Issue 1: "Device Not Found" or Black Screen in OBS
Open Windows Settings > Privacy & Security > Camera . Ensure that the toggle for "Allow apps to access your camera" is turned ON. Windows classifies USB capture cards as webcams; blocking camera access will completely block the GL310 feed. Issue 2: Driver Signature Verification Failure
Based on the analysis, we recommend:
AVerMedia has shifted legacy devices to "End of Life" (EOL) status. There is for the GL310. However, many users report success using the Windows 10 driver on Windows 11 by disabling Core Isolation (Memory Integrity) in Windows Security settings, as legacy drivers can conflict with modern Windows security protocols. macOS Support
In the Device dropdown menu, look for instead of the raw hardware name. Selecting the Stream Engine reduces latency and prevents black screen bugs.
If you struggle constantly with legacy driver compatibility, or if you require 1080p at 60fps performance, you might consider upgrading to modern, driverless UVC alternatives such as the or the Live Gamer Extreme 3 (GC551G2) . These newer models require zero software drivers and work instantly upon plugging them in. Even with the correct driver, you may encounter problems
Because the GL310 is a legacy device, newer Windows updates can sometimes disable its drivers due to digital signature requirements.
If you encounter errors while setting up your device, use these proven troubleshooting steps to resolve them. 1. Device Not Recognized / "Device Occupied" Error
If the GL310 is working correctly with your current setup, do not attempt a firmware update. The GL310 only supports macOS versions up to 10
The driver is corrupt or unsigned. Red X: The device is disabled or failing physically. 4. Troubleshooting Common GL310 Driver Issues